Returns & Exchanges
At Autel, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange any unworn items with tags attached within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
Ship and Track
Drop off your package at any authorized courier location and keep your tracking receipt; we will notify you once your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing